This course builds practical, transferable skills for mapping processes, identifying bottlenecks, designing a simpler future state, and implementing improvements that are measurable and sustainable.
The topics in this course include:
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Process improvement fundamentals (lean vs. agile)
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Process mapping and identifying inefficiencies
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Designing future states and prioritizing improvements
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Prototyping, standardization, and stakeholder buy-in
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KPIs, ROI, and sustaining continuous improvement





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